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Cookie Policy

Last updated: 15 July 2025

This Cookie Policy explains how Nordlys Consultancy Ltd ("we," "us," or "our") uses cookies and similar technologies to recognise you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Why do we use cookies?

We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons for our Website to operate, and we refer to these as "essential" or "strictly necessary" cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Website. Third parties serve cookies through our Website for analytics and other purposes. This is described in more detail below.

What types of cookies do we use?

1. Essential Website Cookies

These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as access to secure areas. Because these cookies are strictly necessary to deliver the website, you cannot refuse them without impacting how our site functions.

2. Analytics and Performance Cookies

These cookies are used to collect information about traffic to our Website and how users use the Website. The information gathered does not identify any individual visitor. We use this information to help us understand how our Website is being used and how we can improve your experience.

We use Hotjar to better understand our users' needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users' experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback.

Hotjar uses cookies and other technologies to collect data on our users' behaviour and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website.

Hotjar stores this information on our behalf in a pseudonymised user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

Cookie NamePurposeExpiration
_hjSessionUser_...Persists the Hotjar User ID, unique to that site on the browser.365 days
_hjSession_...Holds the current session data.30 minutes
_hjIncludedInPageviewSampleLets Hotjar know if a visitor is included in the data sampling.30 minutes
_hjFirstSeenIdentifies a new user's first session.Session

For further details, please see Hotjar's privacy policy by clicking on this link. You can also opt-out of Hotjar tracking by following this opt-out link.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in our Cookie Consent Manager. You can access the Cookie Consent Manager at any time by clicking on the "Customise" button in the cookie banner that appears when you first visit our site.

You can also set or amend your web browser controls to accept or refuse cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser's help menu for more information.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at [email protected].